Helpful tips to ensure that you have a great experiences with EarlyBird.
Device Requirements:
EarlyBird is available for use on Chromebooks or laptops with a Chrome browser.
(Our iPad setup guide can be found here.)
The table below provides technical requirements.
|
Tablet Device |
Technical Requirements |
|
Chromebook |
Touch screens are recommended unless students are more accustomed to using a mouse with the device. |
|
Other Tablets/Devices (including MacBooks, laptops, and PCs) a Chrome browser |
Touch screens are recommended unless students are more accustomed to using a mouse with the device. |
Headsets with Microphone:
- Having headphones with a microphone is highly recommended. A key component of the screener involves recording the student speaking. Schools report that headsets are better than earbuds. An example that EarlyBird has used in testing: headset example
- TIP: Wrap tape around the volume button to prevent students from turning the volume down too low.
Accessing the App:
Chromebooks or other Tablets devices that can run a Chrome browser- The EarlyBird Screener App is accessible via a Chrome browser.
- EarlyBird Screener App URL: https://app.earlybirdeducation.com
- Please do not try to access the app in multiple tabs on Google Chrome.
Accessing the Dashboard:
- For optimal performance please ensure that you are using a Chrome Browser to view the dashboard.
- Dashboard URL: https://dashboard.earlybirdeducation.com/
Internet bandwidth:
- Download speed recommended: 20 Mbps or higher
- Upload speed recommended: 5 Mbps or higher
NOTE: Upload may be slow when recording a student's answer when internet bandwidth is diminished. Also, Internet speeds may vary during the day – especially if surrounding classrooms using the internet.
How to Check internet bandwidth: https://speedof.me/index.html
Firewall/White Listing EarlyBird Websites:
Please ensure that the following EarlyBird links are whitelisted:-
- http://app.earlybirdeducation.com
- https://dashboard.earlybirdeducation.com
- https://knowledgebase.earlybirdeducation.com/knowledge
- https://s3-assets.earlybirdeducation.com
- https://eb-react-screener-prod.s3.us-east-2.amazonaws.com
- https://api-prod.earlybirdeducation.com
- https://cognito-idp.us-east-2.amazonaws.com
- https://ios-prod.earlybirdeducation.com
Device Updates:
|
Device |
Update Required |
Additional Steps Required after Update: |
|
Chromebook |
Most recent version of Chrome |
Restarting the device may be required |
|
Other Tablets/Devices |
Most recent version of Chrome |
Restarting the device may be required |
Other Helpful Tips:
- Log out of the Game board: Exiting the game board/app without logging out could cause future login issues.
- Charge all devices.
- Issues with EarlyBird Freezing or loading, please try the following:
- Press the cogwheel icon (upper left) and select “gameboard” to quickly reset the subtest.
- Ensure that you are running the most recent version of the Chrome Browser
- Refresh the browser
- Clear your Cache:
- On your computer, open Chrome.
- At the top right, click More
.
- Click More tools > Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to "Cookies and other site data" and "Cached images and files," check the boxes.
- Click Clear data.
- Refresh your browser
- If the issue persists, please contact support@earlybirdeducation.com with the following information:
- Time and date of freezing issue
- Name of test admin/user who is actively logged in at the time of the issue
- Name of the Student who is testing
- Description of where the freezing issue occurred